Welcome to obsidiannest.com! These Terms and Conditions (“Terms”) apply to all agreements between you and Highland Bay LLC (“we” or “us”) regarding the use of our website and the purchase of our products. Please read these Terms carefully before using our services.

  1. Acceptance of Terms
    By visiting or using obsidiannest.com, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
  2. Services and Products
    Our website offers a variety of tableware products, including disposable cutlery sets, stainless steel cutlery sets, salad bowls, dinner plate sets, wine glass sets, and tea sets. We will strive to provide accurate product descriptions and images, but do not guarantee the accuracy, completeness or reliability of all information.
  3. Account Registration
    You may need to create an account to use certain features. You promise to provide accurate information and keep it updated when necessary. You are solely responsible for maintaining the confidentiality of your account and password and agree to notify us of any unauthorized use.
  4. Orders and Payments
    By placing an order through our website, you agree to purchase the selected items.
    We accept a variety of payment methods, including major credit cards and PayPal. During checkout, you will be directed to select a payment method.
    We reserve the right to review and confirm pricing and availability after you place your order.
  5. Shipping and Delivery
    We only ship within the United States. Shipping costs and delivery times will be clearly stated at checkout.
    All delivery times are estimates and actual delivery times may vary based on a variety of factors.
  6. Return and Refund Policy
    If you are not satisfied with your purchase, you may request a return within 30 days of receipt.
    Disposable tableware cannot be returned for hygienic reasons. Other products must be unused and in good condition to be returned.
    Return requests should be made by contacting Customer Service via email at Randall@obsidiannest.com and we will assist you in processing them.
  7. Intellectual Property
    All content on this website, including text, images, graphics, logos, icons and software, is the property of Highland Bay LLC or its content providers. You may not reproduce, distribute or sell them in any form without authorization.
  8. Limitation of Liability
    To the maximum extent permitted by law, Highland Bay LLC shall not be liable for any indirect, incidental, special or consequential damages arising out of the use of, or the inability to use, the Site or the Products. Our liability to you for the purchase of products is limited to the amount of your order.
  9. Updated Terms
    We may update these Terms from time to time. Any changes will be posted on this page and will be effective as of the Effective Date. Your continued use of our site constitutes your acceptance of those changes.
  10. Governing Law
    These Terms will be governed by and construed in accordance with the laws of the United States. You agree to resolve any disputes arising out of or relating to these Terms in the local courts.

Thank you for visiting obsidiannest.com! We look forward to serving you.